"It's nice not to haggle over prices. Their prices are good!"
-- Misty H.
"They got me in my dream vehicle. They listened to what I wanted and I felt heard."
-- Eloni T.
"Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour."
-- Tom D.
Come experience for yourself why AutoNation is the leader in five-star reviews!
Reviews are valuable tools for Customers, creating online word of mouth and sharing what kind of experiences potential Customers can expect from AutoNation. We take pride in our reputation and strive not only to meet but exceed the expectations of our Customers each and every time.
-- Misty H.
"They got me in my dream vehicle. They listened to what I wanted and I felt heard."
-- Eloni T.
"Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour."
-- Tom D.
Come experience for yourself why AutoNation is the leader in five-star reviews!
Reviews are valuable tools for Customers, creating online word of mouth and sharing what kind of experiences potential Customers can expect from AutoNation. We take pride in our reputation and strive not only to meet but exceed the expectations of our Customers each and every time.
4.2/5
4.2 /5
412 Reviews
Carlyle and Joe helped us turn a bad previous car purchase into an excellent new car and a wonderful outcome in a new envision. Awesome customer service and will always buy any other car from this outstanding dealership.
My appointment (which was prescheduled) was right on time. The customer service reps were very professional and very friendly.
I had a great experience with my oil change and tire rotation. The appointment that I made in advance was right on time which I greatly appreciated. The service people were extremely polite, respectful and friendly which I also greatly appreciated.
GREAT EXPERIENCE WITH CHRISTINE, I WOULD HIGHLY RECOMMEND HER TO ANYONE LOOKING TO PURCHASE A VEHICLE. CAN I GIVE HER 10 STARS?
Top notch customer service. In this climate, I've gotten used to having lots of patience in the service industry with staffing shortages, supply chain issues, etc. However, if Buick GMC West has been impacted by these things you wouldn't know. I purchased a vehicle and then had a very minor cosmetic repair that needed to be done shortly after. Everything from the purchase, to the contract to the service was handled promptly, professionally, and with a smile. I especially want to give a shout out to Austin; he truly went above and beyond for me. I will be referring friends to this location and will make the drive for anything else I may need in terms of my vehicle.
GREAT EXPERIENCE, CHRISTINE WAS A GREAT HELP, BEST SALESPERSON EVER, I'D LIKE TO GIVE HER A "10" BUT YOU ONLY ALLOW 5 STARS
I was attended very professional by Joey - OMG was he the best, his customer service was beyond the 5 star. I really liked that he was professional, attentive explained every problem with my car and offered to make appointment to get my car fixed. Bad part is they dont have loaner cars any more which means if you purchased the insurance for anything that goes wrong with your vehicle you will have to handle the rental on your own by calling assurant. Other than that AUTONATION BUICK GMC WEST "killed it with the customer service - I really loved it. Will be taking my car there from now on. Thank You GMC West for having the best service I have ever experienced.
had a very good experience, closing, in and out of the dealership in 45 minutes.the management and sales team very professional, highly recommend this dealership.
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AutoNation has the most all-time positive online reviews of any automotive dealer group, public or private, per Reputation, the company.